About half of customers used digital wallets to buy and handle spend prior to now 12 months — a comfort that comes at the price of extra publicity to device-based safety dangers.
PYMNTS’ July 2021 Technology Superconnected: The Coming Person Authentication Shift Report, a collaboration with Nok Nok Labs, surveyed over 2,100 grownup customers about their preferences round private data and the retailers and digital platforms to which they entrust it.
This excerpt focuses on key points impacting the superconnected — those that personal six or extra related gadgets on common — and their login and authentication preferences. Extra gadgets imply extra publicity to cyber threat, which in flip is heightening curiosity amongst these customers for two-factor and three-factor authentication — often known as 2FA and 3FA, respectively.
Discovering that three-quarters of customers make use of usernames and passwords to entry financial institution accounts, but solely 42 p.c choose them, the info sheds mild on new login leanings.
“Youthful, prosperous and concrete customers are rising their use of digital and cellular banking and are essentially the most concerned about new digital safety measures,”per the report, which provides that “the prosperous and concrete dwellers are essentially the most concerned about enhanced safety measures, such because the two-factor authentication (2FA) or three-factor authentication (3FA) strategies that energy passwordless authentication.”